privacy

Privacy Policy — Downloader Pro

Privacy Policy

Last updated: October 15, 2025

This policy explains how Downloader Pro (“the App,” “we,” or “us”) collects, uses, stores, and shares personal information from people who use our services.

1. Information We Collect

We collect the minimum data needed to operate and improve the user experience. This information may include:

1.1 Data You Provide

  • Cloud credentials: email address, display name, and profile photo when you choose to sign in with Google or Downloader Cloud.
  • App settings: language preferences, user agents, download folders, and the PIN that protects the private vault (stored locally with encryption).
  • User-generated content: bookmarks, browsing history, download queues, and files moved to the private folder. This information stays on your device unless you enable Downloader Cloud sync.

1.2 Data Collected Automatically

  • Usage data: interface interactions, download events, and error logs used to improve performance.
  • Device data: device model, operating system, app identifiers, and system language.
  • Error reports: anonymous crash logs processed by Firebase Crashlytics.

1.3 Third-Party Data

  • Google services: Google Sign-In, Firebase Authentication, Firebase Analytics, and Firebase Remote Config.
  • Advertising services: Google AdMob for ads and rewards (includes advertising identifiers).

2. How We Use Information

We use the collected data to:

  • Provide, maintain, and improve download and file management features.
  • Personalize the experience according to your preferences (language, browser profiles, folders).
  • Sync data when you enable Downloader Cloud.
  • Analyze performance and detect critical errors.
  • Show ads, rewards, and promotional content when applicable.
  • Respond to support requests and communicate with you.

3. Legal Basis

We process your data on the following grounds:

  • Consent: to sync your data with Downloader Cloud, send communications, or use Google Sign-In.
  • Legitimate interest: to improve security, prevent abuse, and deliver essential features.
  • Legal obligation: when we must respond to requests from competent authorities.

4. Sharing Your Data

We do not sell your personal data. We may share information with:

  • Service providers: Google Firebase, Google AdMob, and cloud infrastructure partners that help us run the App.
  • Authorities: when required by law or necessary to protect our rights.
  • Business transfers: in the event of a merger, acquisition, or asset sale, you will be notified in advance.

5. Retention and Storage

  • Local data (downloads, history, settings, and PIN) remain on your device until you delete them manually or uninstall the App.
  • Data stored in Downloader Cloud are kept while the account stays active. You may request deletion and we will erase the data within a reasonable timeframe.
  • Aggregated diagnostic and usage logs are retained for up to 24 months for statistical purposes.

6. Security

We implement reasonable technical and organizational safeguards (local PIN encryption, secure HTTPS connections, restricted access controls) to protect your data. No system is completely secure; keep your device updated and avoid sharing your credentials.

7. Your Rights

Depending on your location, you may exercise the following rights:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing activities.
  • Request portability for data stored in Downloader Cloud.
  • Withdraw your consent at any time without affecting prior processing.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, contact us using the channels listed in this policy.

8. Children

The App is intended for individuals aged 16 or older. We do not knowingly collect information from minors. If we become aware of data belonging to a child, we will delete it promptly.

9. Third-Party Services

Downloading copyright-protected content may violate the terms of third-party platforms. Downloader Pro offers tools for personal use and does not endorse illegal activities.

The App may include links to external sites or services. We are not responsible for third-party privacy practices. Review their policies before sharing any information.

10. Changes to This Policy

We may update this policy from time to time. We will post the current version here and indicate the date of the latest revision. Continued use after changes means you accept the updated policy.

11. Contact

If you have questions or want to exercise your privacy rights, reach us at:

© 2025 Downloader Pro. All rights reserved.

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